General Information for all Canyon Leather
All pricing in USD
The following information must be included on your purchase order: Your company name, address, phone and fax numbers, contact name, requested ship date, product number and description ordered, quantity, product color, layout instructions for artwork, imprint color, unit cost, additional charges, and shipping instructions.
Three days for blank products. Seven days for debossed products or domed medallions.
$50.00 (G), orders must be for one imprint location, no proof and catalog quantities shown.
Less Than Minimum:
$50.00 (G), absolute minimum is half the minimum quantity.
Order changes (piece, quantity, color, artwork, shipping information) may result in changes to your ship date as well as additional set-up charges. If production has started, the changes cannot be accepted.
All merchandise requires a Return Authorization number from the factory. A restocking fee may apply to blank items returned (does not apply to sample items). Items returned without prior factory authorization will be subject to a 25% restocking fee.
Shortage claims must be made to Canyon Outback within 48 hours of receipt of product.
Any order placed for blank goods will be charged next column pricing.
Debossing Enhancement Option Fees
7 working days.
Based on catalog item quantity minimums.
Less Than Minimums:
Repeat Order Set-up:
Exact repeats, no charge if within 2 years.
Item Run Charge:
No charge for one location. Add per additional location $4.00 (G) per each.
Additional Imprint Location:
An additional imprint location on a product will require additional production time. Contact customer care for current lead times.
Allow additional production days. Cost of item plus $65.00 (G) pre-production charge, plus $110.00 (G) debossing plate charge or $55.00 (G) domed medallion charge. The $65.00 (G) pre-production charge is refunded if the order placed, following approval, exceeds $2,000.00 (C).
Special Areas of Notation
The beauty of the natural markings is left untouched. The natural state of the full grain leather with its imperfections and blemishes are considered character that adds to the beauty of the leather. When dyeing hides you can expect color variation from hide to hide, and piece to piece, due to the fact leather is a natural product and will absorb dye differently. The color shading makes each piece uniquely different and is considered acceptable.
Differences may occur in fabric weight, fabric finish and color of the finished product due to multiple dye lots and mill locations. These variations are considered acceptable.
Canyon Outback Leather Goods, Inc. supports its products with a lifetime limited warranty on workmanship and materials including full repair or replacement of any defective parts.
We prefer digital artwork. Provide a hard copy with your file. Clean, black-and-white, camera-ready artwork will be accepted. Artwork will be reviewed and if cleanup is needed, we will notify you in advance. A cleanup charge of $40.00 (X) is minimum. Please follow these guidelines when submitting electronic artwork. If manipulation of the artwork is necessary, additional charges may be incurred.
• Include only the art involved with your order
• Send art to size and as black and white
• Convert all fonts to outlines/curves
• Flatten image so there are no multiple layers
• Set all multiple art patterns in a straight vertical line
• Scan all images at a minimum of 300 dpi
Artwork via email:
Debossed Logo Placement and Size:
Canyon Outback will place the logo where specified with the size not to exceed 4" unless otherwise stated. The maximum size allowed under the $110.00 (G) fee is 4" (w) x 4" (h). Larger dies can be ordered for an additional $40.00 (G) per inch.
Orders will be billed for work incurred.
E-mail or fax proof FREE. Production time begins after proof approval. Virtual Spec: Free with a 3-day lead time.
Orders Over $5000:
Factory requires a proof and pre-production sample to be produced on any non-exact repeat orders totaling $5000 or over. The cost of this pre-production sample, and ground shipping charges associated with it, will be provided at no charge. The required pre-production sample process for orders over $5000 can be waived, in writing, by the distributor. By foregoing the proof and/or pre-production process on orders over $5000, any dissatisfaction with the finished product (outside of production errors attributable to factory’s workmanship) is the sole responsibility of the distributor/customer.
An additional $10.00 (G) per drop shipment is added for shipment in the continental U.S. All other locations, add an additional $20.00 (G).
A handling charge is added to each shipment.
Orders are shipped FOB factory. Shipping cost is billed and added to invoice. Orders are normally sent UPS ground, unless otherwise specified. Cost is based on dimensional weight, not actual weight. Catalog weights are estimated to be used to figure freight cost. Some packages may need to ship in oversized cartons and will be subject to dimensional weight charges. This is noted by each product when applicable.
Third Party Billing:
Billable orders shipped using 3rd party billing will be charged a $10.00 (G) per order fee.
Split shipments are orders that require partial shipments to be made at more than one time. Minimum quantity per split shipment is absolute minimum of product. The final shipment must occur within 12 months from receipt of order. Invoice will reflect the quantity shipped. $40.00 (G) per split shipment.