Frequently Asked Questions

Beacon Brand Builders

FAQ:    Beacon Brand Builders | Beacon Calendars | Art Specifications | General FAQ
 

Purchase Orders: The following information must be included on your purchase order. Your company name, company address, company phone and fax numbers, contact name, requested ship date, product number and description ordered, quantity, product color, layout instructions for artwork, imprint color, unit cost, additional charges, and shipping instructions.

Production Schedule: Normal production time is listed by each product. Rush service is available on select items. See our catalog for details or call our customer service for more information.

Rush Service: Orders must be marked 2-day express service. Production time does not include day order is received. Orders must be for one-color imprint, one imprint area, no proofs, and catalog quantities as shown.

Custom Quotes and CO-OP Opportunities: Call our customer service department for more information. See additional information by clicking on the tab for Import Service.

Order Acknowledgement: Available via fax upon request.

Less Than Minimum: $40.00 (G), absolute minimum is half the minimum quantity.

Over/Underrun: All orders are subject to a 5% overrun or underrun and will be shipped and billed accordingly. Orders marked "No Overrun" wll be subject to an underrun. If exact quantity is requested, there will be a 10% surcharge.

Artwork and Imprint Information

We support the smart guidelines for art transfer.

Email: art@beaconpromotions.com

Artwork: We prefer digital artwork. Provide a hard copy with your file. Clean, black-and-white, camera-ready artwork will be accepted. Artwork will be reviewed and if cleanup is needed, we will notify you in advance. A cleanup charge of $40.00 (G) is minimum. Halftones and screens not available on non-fabric items.

Artwork Supplied Electronically: We accept electronic artwork. See our artwork tab on this site for details. Please provide a hard copy with your file.

Cancellation: Orders will be billed for work incurred.

Change of copy: Add a set-up charge per copy. Absolute minimum quantity or more required per ad copy.

Unimprinted Product: No set-up. Use next quantity price. Minimum Catalog quantities apply, or we will charge a less than minimum charge.

PMS Color Match: If you require a PMS color match, add $40.00 (G). Exact matches cannot be guaranteed.

Imprint Color Change: If a change of ink color is required during a production run, add $40.00 (G) per color.

Multicolor Printing: Multiple color imprints can result in misregistration of up to 1/16" depending on the tightness of the registration. This tolerance meets industry standards and must be considered acceptable. Some items can be printed on one side only with close registration. Set-up Charges: $40.00 (G) per color. Table covers and Banners: $75.00 (G) per color.

Repeat Order Set-up: Exact repeats, no charge. Table covers, runners, and banners are $37.50 (G) each color.

Proofs: E-mail, fax or one-color proof $5.00 (G); two-color proof: $10.00 (G).

Speculative Sample: Spec samples available for $65.00 (G) per color. For table covers and banners, see product page for quantities of one.

Pre-Production Proof: We will send a swatch of the material being used with the imprint on it for $62.50 (G) per color.

Shipping Information

Drop Ship: An additional $4.50 (G) per drop shipment is added for shipment in the continental U.S. All other locations add an additional $20.00 (G).

Handling: A handling charge is added to each shippment.

Shipping: Orders are shipped FOB factory. Shipping cost is billed and added to invoice. Orders are normally sent UPS ground, unless otherwise specified. Cost is based on dimensional weight, not actual weight. Catalog weights are estimated to be used to figure freight cost. Some packages may need to ship in oversized cartons and will be subject to dimensional weight charges. this is noted by each product when applicable.

Split Shipments: Split shippments are orders that require partial shipments to be made at more than one time. Minimum quantity per split shipment is absoulte minimum of product. The final shipment must occur within 12 months from receipt of order. Invoice will reflect the quantity shipped. $40.00 (G) per split shippment.

Returned Shipments: Factory authorization must be obtained to return merchandise for any reason. No claim or return will be accepted or credited 60 days after shippment. There will be a restocking fee of 15% of the order.

COD: Add $25.00 (G) per box. Prearrangements must be made.

Special Areas of Notation

Bottles: Technical restrictions prevent the exact centering of some artwork on the sides of our bottles. It should be understood that some artwork will not appear as centered as others.

Domestic Textiles: Differences may occur in fabric weight, fabric finish, color and overall size of the finished product. These Variations are considered acceptable. We recommend the use of contrasting materials for best look.

Fabric Care: Machine wash cool, gentle cycle. Tumble dry low. Use no chlorine bleach. Do not dry clean. Nylon product should be cleaned with a damp cloth.

Shrinkage: Please make note, fabric will shrink.

Sizes: Sizes are approximate. Products are handmade and may vary up to 5%.

Imprints Shown in Catalog: the imprints shown in this catalog are the property of the organizations they represent. They are intended to illustrate our capabilities and are not an indication of any endorsement.